• We offer the following options:
  1. Flat-rate tracked: Carrier chosen for best price and delivery speed at time of shipment.
  2. Canada Post Expedited / Xpresspost: Select a specific, faster Canada Post service at checkout.
  3. Lettermail (untracked + uninsured) Available to Canadian residents for low-value, non-urgent orders.
• Orders are usually prepared within 72 hours. Anticipate longer during sales and launches. Contact us if you need your order shipped immediately.
• Returns / exchanges accepted on regular-priced, unworn items within 45 days of purchase
• Clearance items (including Oopsie and Leftovers), as well as purchases made during site-wide promotions (Black Friday, Five Festive Deals, Boxing Day, Easter Egg Hunt, and Mother’s Day), are final sale and not eligible for returns, exchanges, or price adjustments. No exceptions.
• Tags and hygienic labels must still be on
• Customer pays for return/exchange shipping fees

For more information on our policy check out our FAQ page